Policies
Privacy Policy
Last updated July 2026
This policy explains what information Fondly collects when you visit or buy from shopfondlyy.com, and how it's used.
Information we collect
- Contact and shipping details you provide at checkout (name, address, email, phone)
- Order history and payment confirmation (payment card details are handled directly by our payment processor — we don't store full card numbers)
- Basic browsing data (pages visited, device/browser type) collected automatically through cookies and similar technologies
How we use it
- To process and ship your order, and to contact you about it
- To respond to customer service questions
- To improve the site and understand which products and pages are working
- For marketing, only where you've opted in — you can unsubscribe from emails at any time
Third parties
We use trusted third-party services to run the store, including our e-commerce platform (Shopify), payment processing, fulfillment partners, and advertising/analytics tools (such as Meta) that help us understand site performance. These providers only receive the information needed to do their job, and are bound by their own privacy commitments.
Cookies
We use cookies to keep your cart working, remember preferences, and understand site traffic. You can control cookies through your browser settings, though some site features may not work as well with them disabled.
Your rights
You can ask us what personal information we hold about you, request a correction, or ask us to delete it, subject to any recordkeeping we're legally required to retain (like order records for tax purposes). Contact us to make a request.
Data retention
We keep order and account information as long as needed to fulfill orders, meet legal obligations, resolve disputes, and enforce our policies.
Changes to this policy
We may update this policy from time to time. The "last updated" date at the top will reflect the most recent version.
Contact
Questions about this policy or your data? Reach out through our contact page and we'll get back to you.